Eid Trading Hours
- Monday to Sunday 10:00 AM – 1:00 AM
- Monday to Sunday 10:00 AM – 2:00 AM
Ticketless Parking FAQs
1. When did the integrated ticketless parking system go live?
The system went live on 11 February 2026.
2. How does the system work?
Parking is fully ticketless and operates using Parkonic licence-plate recognition. Entry and exit are automatic, and payment is processed through Salik.
3. Do I need a Salik tag to park?
No. A Salik tag is not required for mall parking. If you do not have Salik, simply scan the QR code on parking signage or use Parkonic payment machines.
4. Where can I buy a Salik tag?
Please visit the Salik website.
5. Will I be fined if I enter without a Salik tag?
No. Mall parking is not linked to Salik toll gate penalties.
6. What are the parking rates?
- Free: First 3 hours Monday to Friday.
- Free: Saturday - Sunday and public holidays from 6 AM to 12 AM.
- AED 10: Every extra hour or part thereof after.
7. How do I pay?
Payment is automatic via Salik or through the QR code on parking signage.
8. I don't think the charge is correct. What should I do?
Contact Parkonic Support at 800-PARKONIC (72756642).
9. How can I check my parking charges?
All charges appear in your Parkonic App.
10. How is parking time calculated?
Parking duration is calculated from entry to exit using licence-plate recognition.
11. I'm visiting from another country – how do I pay?
Scan the QR code on parking signage to complete payment.
12. Are People of Determination exempt?
People of Determination exemptions for Salik toll gates do not apply to mall parking.
13. Do two-wheelers pay?
Yes. All vehicles with licence plates, including motorcycles, are charged.
